Shipping Policy

Fast and reliable shipping for your orders

Order Processing Time

Orders are processed within 1-3 business days to ensure timely delivery for our customers.

Shipping Options Available

Standard shipping takes 5-7 business days, with expedited options available at checkout for faster delivery.

Transparent Shipping Policies

We provide clear shipping policies to ensure transparency and customer satisfaction with every order.

Shipping Rates

Standard Shipping

5-7 business days

$5.99 (Free on orders over $50)

Express Shipping

2-3 business days

$12.99

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on the carrier's website. We work with reliable shipping partners to ensure your order arrives safely and on time.

Shipping Destinations

Currently, we ship within the United States only. We are working on expanding our shipping options to include international destinations in the future.

Delivery Address

Please ensure your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to change your shipping address after placing an order, please contact us immediately at contact@brightcoreholdings.com.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

Shipping Delays

While we strive to deliver all orders on time, please note that shipping delays may occur due to factors beyond our control, such as weather conditions, holidays, or carrier issues. We appreciate your understanding in such situations.

Multiple Shipments

Orders containing multiple items may be shipped in separate packages to ensure timely delivery. You will receive tracking information for each shipment.

P.O. Boxes

We currently do not ship to P.O. boxes. Please provide a physical street address for delivery.

Shipping Questions

If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact us:

  • Email: contact@brightcoreholdings.com
  • Phone: +1 307 622 4640
  • Hours: Monday - Friday, 9:00 AM - 5:00 PM

Last updated: December 2024